Monument Terms and Conditions

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Monument Limited Terms and Conditions

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Thank you for your business! We are confident you will love our prints.

Standard turn around is 14 days. Before your delivery date is set the following steps must be completed.
Garment style, color, and size count must finalized and approved on the invoice.
Your invoice must be approved, and paid.

Digital Mock-ups must be approved before Print production will start.

Full payment is due upfront on orders being shipped.

If the count is short or sizes are wrong by 12 pieces or less we will issue a refund. We will not re-print even if the mistake is on our end (due to set up times). 3% misprint allowance on all print jobs (200 shirts allows Monument 6 misprints).

Customer cannot reorder a lower quantity of shirts at the same bulk discount as the first order. You are still required to order our minimum quantity and pay that quantity price.

Each graphic set is considered a project. If the same graphic has 2 different sizes ( a small graphic to fit on ladies shirts and a large graphic to fit men’s shirts) it is considered 2 different projects. Please create a project for both print sizes. If a mistake is made on your part the order will be canceled and refunded.

there is a $10 dollar charge per color for Pantone color matching.

Customer must do their due diligence in regards to garment size and assumes all responsibility for sizes ordered. We do not accept responsibility if you order the wrong sizes, if the garment dose not fit as expected, or if the garment color is different than expected. Please remember we don’t manufacture these garments. We order from manufactures and Print on them.[/cs_text][/cs_column][/cs_row][/cs_section][/cs_content]